All information and claims presented to the customer will be 100% accurate.
All web hosting services will be supplied as agreed.
The customer will be treated with fairness and honesty.
All planned service outages will be well communicated in advance.
All communication with the customer will be timely and responsive.
Every effort will be made to resolve all valid complaints in a professional and timely fashion.
Frequently Asked Questions | Hosting Assured Program
Is Hosting Assured Connected Or Affiliated With Any Hosting Company?
No, Hosting Assured is part of TheWebHostingdir.com and is not connected or affiliated in any way with any web hosting company. We do not even accept any form of advertising or paid placement from web hosting companies. When you use TheWebHostingdir to find a web host and check a hosts status with Hosting Assured you can be confident that no conflicts of interest exist.
As A Consumer, Is Hosting Assured & TheWebHostingdir Free To Use?
Yes, absolutely. There are no charges of any kind to use TheWebHostingdir or Hosting Assured
What Is TheWebHostingdir And How Is Hosting Assured Related To It?
TheWebHostingdir is an unbiased and advertising free web hosting resource. It is focused on helping the consumer find the right web hosting provider to meet their needs. Hosting Assured is an ethics process and is part of TheWebHostingdir.
Is Hosting Assured An Award Or Accreditation Of A Web Hosting Company?
Hosting Assured is a public statement that they agree to a certain set of ethical behavior in their dealings with customers. Hosting Assured also offers a mediation process to help solve problems. This provides the consumer with additional peace of mind and offers the web host an additional form of differentiation in the market place. If the web hosting company does not act according to the ethics, then they lose Hosting Assured status.
Can I Request Mediation For A Problem With A Non Hosting Assured Host?